Assignment 1: Write a 700- to 1,050 word essay in which you do the following:
Explain the importance of active listening in the workplace.
Explain how supportive and defensive climates can improve relations in the workplace.
Provide examples of the above.
Format your essay consistent with APA guidelines.
Assignment 2: Imagine you are a supervisor in a health care office and you want to address this topic with your employees.
Write a 350- to 700-word memo to your employees in which you do the following:
Describe the principles of verbal and nonverbal communication.
Provide examples of how verbal and nonverbal communication can improve relationships in the workplace.