Imagine you’re crafting a response strategy for
Walmart in preparation for this Black Friday. If violence breaks out and
customers are badly injured, how would you respond? Is Walmart to
blame? Looking at table below, identify a) the type of crisis this
represents, and b) which of the appropriate responses in the chart you
would utilize?
Types of Crisis and Appropriate ResponsesTypes of Crises -Concerns-corrective actions-instructions-excuse and/orjustification-compensation and/or apologyVictim crises. x. x. xVictim crises. x. x. x. xAccident crises. x. x. x. xAccident crises. x. x.x. x.xPreventable crises. x. x.x. x.x.button {
background-color: #4CAF50;
border: none;
color: white;
padding: 10px 20px;
text-align: center;
text-decoration: none;
display: inline-block;
font-size: 16px;
margin: 4px 2px;
cursor: pointer;
border-radius: 10px;
}