The chart in Figure 6.3 on page 261 in the Noe text shows that reaction is the most commonly used method of evaluating a training program, and ROI is the least commonly used. However, it would seem that organizations would have more interest in ROI than in reaction. Based on your experiences with training programs you have attended (or even university courses you have taken) why do you think this occurs? Discuss an example of how a program you have participated in was evaluated and how this evaluation might have been improved. Use sources as appropriate.
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