This week has focused on managing resources. Managing human resources includes those practices
organizations engage in to foster employee development and to keep employee satisfaction and motivation
high. Both the readings and media presentations discussed strategies to engage and motivate employees.
Based on what you have read about motivational theory, review the case study below and then respond to
It was a rough day for Charlie, a staff nurse, when the nurse supervisor informed him that he would be
transferred from Westside Hospital’s pediatric unit to the psych unit (effective immediately) because
of inadequate staffing in the psych unit. Charlie had been a part of the pediatric unit for the past 9
years and loved every minute of it. His nurse supervisor always raved about Charlie’s work ethic, as he
possessed a high level of motivation and relentless attention to detail. Moreover, Charlie consistently
took pride in the quality of his relationships with his patients.
Being transferred so suddenly was hard on Charlie. Unfortunately, the staff nurses on the psych unit
did not make it any easier: they viewed and treated Charlie as an entirely new employee. Still reeling
from the effects of an understaffed unit, Charlie’s nurse supervisor moved Charlie around quite a bit
within the unit. This constant movement hindered Charlie from developing close relationships with his
peers and his patients, and not being able to see his patients through treatment took away his sense of
Charlie’s motivation was at an all-time low, and this was apparent in his negative attitude. A once
highly praised employee, Charlie was now receiving written warnings frequently. With no improvement in
sight, the nurse supervisor is now in a tough position. Although firing Charlie would be the easiest
option, the nurse supervisor cannot deny Charlie’s spotless work history or his many loyal years in the
health care system. As such, the nurse supervisor would like to devise a plan to motivate Charlie once
again. She recognizes that this task is easier said than done but feels as though Charlie is worth the
Based on the case study, respond to the following: •What advice do you have for the nurse supervisor to
improve the motivation of staff nurse Charlie?
Support your response with references from the professional nursing literature.
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